Q1: What is the Tourist Guide Course?
A: It’s a certified training program approved by MOTAC (Ministry of Tourism, Arts and Culture Malaysia) to prepare participants to become licensed Tourist Guides for inbound tourism.

Q2: Who is eligible to apply?
A: Malaysians aged 18 and above with at least an SPM or a recognized Diploma/Degree by MQA. No tourism background is required.

Q3: What if I don’t have SPM?
A: You may still be eligible if you hold a Diploma or Degree recognized by MQA. Send us your certificate for verification.

Q4: What language are the classes conducted in?
A: You can choose to join classes in English, Malay, or Chinese.

Q5: What is the course structure?
A:

• Online Classes (Theory): 2 days/week (2 hours/session)

• Physical Tour Classes: 1 day/month for on-site guiding and assessments

Q6: Where is the training conducted?
A:

• Main Campus: Pudu, Kuala Lumpur

• Branch: Kuantan, Pahang

• Online classes are available nationwide.

Q7: What license will I receive upon completion?
A: You will be awarded the Inbound Tourist Guide License from MOTAC, allowing you to guide tourists within Malaysia.

Q8: Can I use this license to lead tours overseas?
A: MOTAC does not issue outbound licenses. However, many licensed Tourist Guides use their license to work as Tour Leaders with tour companies that recognize this qualification.

Q9: How long is the course?
A: Approximately 6 to 8 months, depending on the schedule and batch.

Q10: Is the course HRD Corp claimable?
A: Yes, our training is HRD Corp claimable for eligible companies.

Q1: Where is GIT Academy located?
A: We’re located at:
📍 Wisma LTS, Level 3, Pudu, Kuala Lumpur
We’re easy to find whether you’re coming by car or train.

Q2: How do I get there by car?
🧭 Use Google Maps for direct driving directions:
👉 Click here to navigate

🧭 Use WAZE app for direct driving directions:
👉 Click here to navigate

Q3: Where do I park?
🚗 Street parking is available and usually plenty around Wisma LTS. No complex parking systems – just arrive, park, pay parking fee with TNG app and come up to Level 3!

Q4: Can I come by public transport?
🚆 Yes! We are only a 5-minute walk from PUDU LRT Station.

• Exit the station

• Walk toward Wisma LTS

• Take the elevator to Level 3 – you’ve arrived!

Q5: I’m not familiar with the area. Can someone guide me?
A: Yes, feel free to WhatsApp us if you need assistance once you arrive nearby. Our team will gladly assist you with directions or wait for you at the entrance.

Q1: What is CTRE?
A: CTRE is a compulsory refresher training for licensed tourist guides to renew their MOTAC license every 1 to 3 years.

Q2: How many CTRE days do I need for renewal?
A: You need to complete 3 CTRE days within each renewal cycle.

Q3: What topics are covered in CTRE?
A: Topics include tourism updates, guiding skills, safety, heritage, eco-tourism, current issues, and MOTAC regulations.

Q4: How are CTRE classes conducted?
A: Online (Zoom) or physical sessions depending on the module and availability.

Q5: Can I choose which CTRE modules to attend?
A: Yes, you may select from available CTRE days/modules to fit your interests and schedule.

Q6: Do I get a certificate after each CTRE class?
A: Yes, an e-certificate will be provided and also reported to MOTAC for your license renewal.

Q7: Is CTRE compulsory even if I’m not actively guiding?
A: Yes, if you wish to maintain or renew your license.

Q1: What is CTRE?
A: CTRE stands for Continuous Tourism Related Education. It is a series of refresher courses required by MOTAC to ensure that all licensed tourist guides remain up-to-date with current tourism trends, regulations, destinations, and guiding skills.

Q2: Who needs to take CTRE courses?
A: All licensed tourist guides must take CTRE courses to renew their MOTAC license. It applies to both active and inactive guides.

Q3: How many CTRE certificates do I need?
You must complete:

• ✅ 3 CTRE certificates for 1-year license renewal

• ✅ 6 CTRE certificates for 2-year renewal

• ✅ 9 CTRE certificates for 3-year renewal

Q4: What topics are covered in CTRE courses?
A: Topics include:

• Tourism product updates

• Destination management

• Customer service

• Eco-tourism & cultural insights

• Industry regulations and trends

Q5: Are the CTRE classes conducted online or offline?
A: Both! We offer CTRE courses online via Zoom as well as in-person sessions for selected modules and dates.

Q6: How do I register for a CTRE course?
A: It’s easy! Just follow these steps:

✅ Simple CTRE Registration Steps:

1. Contact us via WhatsApp

   • Send us your Name, TG Number, and the dates of the CTRE classes you want to join

2. Make the payment via online transfer or QR

3. Receive Zoom details

   • We’ll send you the class link and schedule

4. Attend the course on the selected date

5. Receive your e-Certificate after completion

Q1: What kind of jobs can a licensed tourist guide do?
A: As a licensed tourist guide, you can work with local tour operators, travel agencies, hotels, or even as a freelancer. You’ll guide inbound tourists, plan itineraries, and lead sightseeing tours throughout Malaysia.

Q2: Is this a full-time or part-time career?
A: It can be either full-time or part-time. Many guides start part-time while keeping their day job or after retirement, and later transition to full-time as demand grows.

Q3: What’s the earning potential?
A: Income varies depending on the season, language skills, and tour duration. On average, freelance guides can earn RM200–RM500+ per day, sometimes more with niche expertise or language add-ons.

Sure! You can view and download the latest CTRE timetable here:
👉 https://git.edu.my/ctre/

Q1: Can I guide in more than one language?
A: Yes! After obtaining your Tourist Guide License, you can apply for language endorsements by attending additional language certification programs (e.g., Mandarin, Japanese, Korean, etc.).

Q2: Is there a demand for multi-language guides?
A: Absolutely. Guides fluent in Mandarin, Japanese, Korean, Arabic, Russian, and European languages are highly sought after by tour companies and private groups.

Q3: Do I have to retake the whole course to add a language?
A: No. You only need to attend the language training module and pass the relevant language test to get the endorsement on your license.

1. Contact Us
   Reach out to us via WhatsApp. Provide your NAME, TG Number, and the Dates of the courses you’re interested in. Then, proceed with the necessary payment.

2. Receive Zoom Details
   Once payment is confirmed, we’ll send you the Zoom link and details for your scheduled classes.

3. Attend Classes
   Join the classes on Zoom as scheduled and complete the sessions.

4. Certificates Issued
   After completion, we’ll issue E-certificates for your attendance.

👉 For full schedule, visit: https://git.edu.my/ctre/

Q1: Am I too old to become a Tourist Guide?
A: Not at all! Whether you’re in your 20s, 40s, or 60s – as long as you’re physically fit, can walk comfortably, and have good eyesight and hearing, you can enjoy a meaningful career as a tourist guide.

Q2: What are the benefits for each age group?

• Young Adults (18–35): Gain confidence, travel while earning, develop communication and leadership skills

• Mid-Career (36–55): Flexible side income, great for career changers or those looking for purpose and passion

• Golden Age (55+): Stay active, keep your mind sharp, meet people, and continue contributing with wisdom and life experience

Q3: Do I need a tourism background to start?
A: No background needed. We’ll train you from the basics!

Q1: Is tourist guiding stressful?
A: Many guides say it’s one of the happiest jobs! You’re not stuck in an office, you meet new people, explore beautiful places, and share stories and culture. While every job has challenges, guiding is often filled with laughter, adventure, and gratitude from tourists.

Q2: What makes this job fulfilling?
A: Seeing the smiles on your tourists’ faces, building friendships across the world, and showing off your country is deeply rewarding. No two days are the same!

Q1: Will I get to travel often?
A: Yes! As a Tourist Guide, you’ll travel around Malaysia – from heritage cities and food trails to beaches and eco-tourism sites. Every tour is a mini adventure.

Q2: Can I grow my network in this industry?
A: Definitely. You’ll meet:

• Local and international tourists

• Travel agents and operators

• Hoteliers, transport providers, and tourism boards

Tourist guiding helps you build relationships across industries, opening doors to more travel-related opportunities such as content creation, tour design, and consultancy.

Q3: Can I start my own tour business later?
A: Yes, many experienced guides eventually become licensed tour operators, create niche packages (eco, food, adventure), or even train new guides!

Q1: Can I apply for the Tourist Guide Course if I don’t have an SPM or formal academic qualification?
A: Yes, you can still apply based on relevant working experience in the tourism or hospitality industry. Examples include working as an e-hailing driver, hotel staff, travel agency assistant, or any job involving tourists and customer service.

Q2: What is the process for applicants without formal education?
A: You will need to go through a special interview process (temuduga) to assess your suitability based on your experience.

Q3: When are the interview application deadlines for 2025?
Here are the important dates for applicants using work experience:

Q4: What should I prepare for the interview?
A:

• Resume with details of your work experience

• Any letters of employment or proof of service

• Clear explanation of how your work relates to tourism

• Passion and motivation to become a tourist guide

Q5: If I pass the interview, what happens next?
A: You will be allowed to enrol in the Tourist Guide Course (Tahap 3) and follow the same training as academic applicants.

Q6: Is this path recognised by MOTAC?
A: Yes, this route is officially recognised by MOTAC (Ministry of Tourism, Arts, and Culture) under their structured course implementation.

Q1: What is the Tourist Guide License?
A: The Tourist Guide License is issued by MOTAC (Ministry of Tourism, Arts and Culture Malaysia). It authorizes individuals to conduct guided tours within Malaysia, focusing on history, culture, and attractions. This license is mandatory for anyone who wants to guide tourists professionally in Malaysia.

Q2: Can I lead tours outside of Malaysia with this license?
A: While the Tourist Guide License is specifically for guiding within Malaysia, many licensed tourist guides are also hired as Tour Leaders for outbound tours. Travel agencies often recognize the Tourist Guide License as proof of professionalism and capability, especially for leading Malaysian groups overseas.

Q3: Does MOTAC issue a separate Tour Leader License?
A: No, MOTAC does not issue a separate Tour Leader License. Instead, outbound tour leaders are typically recruited based on their guiding experience, professionalism, and language ability—many of them hold the Tourist Guide License as a credential.

Q4: How can I become a Tour Leader for outbound tours?
A: Here’s how:

• Complete the Tourist Guide Course and obtain your Inbound License

• Gain experience guiding local tours

• Network with licensed travel agencies and tour operators

• Highlight your skills (e.g. multilingual ability, travel knowledge, people skills)

• Be available and flexible to travel abroad with Malaysian tour groups

Q5: Is being a Tour Leader a long-term career option?
A: Yes! Many tour leaders go on to become travel planners, international trip coordinators, or even start their own tour brands. It’s a fulfilling career for those who love to travel and meet people from different cultures.

Q1: Am I eligible to apply for the Tourist Guide Course?
A: Yes, you may be eligible if you meet either one of the following:

1. Academic Qualification Route

   • Malaysian citizen aged 18 and above

   • Possess SPM or SKM L3 or higher qualification (Diploma/Degree)-MQA-recognized

2. Work Experience Route (Interview Path)

   • No formal academic qualification? No problem!

   • If you have relevant working experience in tourism/hospitality (e.g. hotel staff, travel agencies, e-hailing driver with tourist interactions), you can apply via interview-based admission (Temuduga)

Q2: I don’t have SPM, but I have a Diploma. Can I still join?
A: Yes, as long as your Diploma is recognized by MQA, you are eligible.

Q3: I have no formal certificate but have worked with tourists – can I still apply?
A: Yes! You may apply via the special interview process. If approved, you can join the full course like any other student.

Q4: I’m retired or in my 50s/60s – is there an age limit?
A: No age limit! As long as you’re physically fit, able to walk and speak confidently, you can pursue this career. Many successful guides started after retirement.

Q5: Can I apply if I only speak English or only Malay?
A: Yes. We offer classes in English, Malay, and Chinese – choose the language you’re most comfortable with.

Q6: I’m not sure if I qualify. What should I do?
A: Just contact us! We’ll help assess your qualifications and guide you through the next steps. You may also send us your certificates or resume for review.

Q1: What is the “language” shown on my Tourist Guide badge?
A: It indicates the official language you are certified to guide in. This is based on the language you use during your Tourist Guide course and oral exam.

Q2: Why is the language printed on the badge important?
A: It helps tour operators and tourists know which language you are approved to conduct tours in. Guides with specific language endorsements are more likely to be matched with relevant tour groups, especially international guests.

Q3: Does it affect my job opportunities or pay?
A: Yes! Being certified to guide in high-demand languages such as Mandarin, Japanese, or Korean can lead to more bookings and higher income, especially during peak travel seasons.

Q4: Can I apply for more than one language at the same time?
A: ❌ No. You must choose one language only (e.g. English or Malay or Mandarin) when enrolling and sitting for the Tourist Guide course and exam. That language will be reflected on your badge.

Q5: How can I add more languages to my badge later?
A: ✅ After getting your license, you may apply to drop your “P” (Provisional) License with 4 days course then add another language at any time by registering for a language add-on oral exam with MOTAC.

• ❌ No need to retake the full course

• ❌ No limit on how many languages you can apply for

• ❌ No need for endorsement from other bodies – only the oral test is required

Q6: Is the language add-on exam difficult?
A: It’s an oral exam where you must demonstrate your ability to guide confidently and accurately in the new language. You will be evaluated on your fluency, accuracy of facts, and tour guiding skills in that language.

Q7: Can I add more languages later?
A: ✅ Yes, but only after you complete the Confirmation Course and drop your “P” (Provisional) License.
Here’s how it works:

1. Complete the full Tourist Guide Course

2. Attend and pass the Confirmation Course (4 days)

3. Once your license status is upgraded (P license dropped), you can apply to add additional languages

4. Sit for a MOTAC oral exam in the new language

5. Once passed, MOTAC will endorse the new language on your badge

Q8: Do I need to retake the whole course to add a language?
A: ❌ No. You don’t need to repeat the course. Just go for the oral language assessment only.

Q9: How many languages can I add?
A: 🟢 There is no limit. As long as you pass each oral test, MOTAC will endorse any number of additional languages to your badge.

Q1: I’m shy and not confident speaking in front of others. Can I still become a tourist guide?
A: Yes! Confidence is a skill, not a requirement to start. Many students begin the course shy, and by the end, they’re leading tours with pride. Our training includes presentation practice, role play, and supportive coaching to help you grow naturally.

Q2: I’m already in my 40s or 50s. Is it too late to start this career?
A: Not at all! Many of our successful graduates are in their 50s and even 60s. As long as you’re healthy and mobile, your life experience, maturity, and storytelling are valuable assets in this profession.

Q3: I’m a parent—will my child be able to find a stable career as a tourist guide?
A: Yes. Tourism is one of Malaysia’s top economic sectors. Licensed guides have opportunities in freelance guiding, travel companies, cruise tours, events, and content creation. With growing tourism, the demand for certified guides continues to rise—especially multilingual ones.

Q4: Will I be able to earn a good living as a tourist guide?
A: Absolutely. While income depends on your language skills and availability, many full-time guides earn RM200–RM500/day or more, with flexible working hours. It’s also a low-stress job with high job satisfaction compared to typical 9–5 roles.

Q5: What if I’m not good in history or geography?
A: No problem! We’ll guide you step-by-step. You’ll learn what’s relevant to tourists—not school-style memorizing. It’s about storytelling, passion, and engaging people, not textbook knowledge.

Q6: My English is not perfect. Will I struggle?
A: Not at all. We welcome guides in English, Malay, or Chinese. What matters most is your ability to connect with your audience, not perfect grammar. Confidence and willingness to learn are key.

Q7: Is this job safe, especially for women?
A: Yes. Most guides work with registered tour companies or reputable agencies. You can choose the jobs that suit you—day tours, hotel meetups, or company bookings—and many female guides feel empowered and independent in this field.

Q8: What if I fail the course or exam?
A: Don’t worry! You’ll have support throughout the course. If needed, you can retake the exam, and we offer extra coaching and confirmation courses to help you succeed. Many who didn’t pass the first time went on to become excellent guides later.

Q9: I’m not tech-savvy. Will the online classes be hard for me?
A: Not at all. Our team provides step-by-step guidance on how to join Zoom, use digital materials, and interact during class. If you can use WhatsApp, you can join our course.

Q1: I’m still studying at a college/university. Can I take this course part-time?
A: ✅ Yes! Many students enrol part-time with us while pursuing their diploma or degree. Our class schedule is flexible (online, evenings, and weekends), making it suitable for students.

Q2: Why are students interested in becoming licensed tourist guides while still in school?
A: Students join for several reasons:

• 📘 Real-world experience outside the classroom

• 💼 Freelance job opportunities even before graduating

• 💬 Practice communication and language skills

• 🌍 Gain exposure to tourism, culture, and people skills

• 🪪 Earn a professional license early that stays with them for life

• 🧭 Build confidence, leadership, and independence

Q3: Will this help with my future career?
A: Absolutely! Whether you plan to work in tourism, hospitality, events, media, or even entrepreneurship, being a licensed tourist guide shows:

• ✅ You are trained, responsible, and certified by a government agency (MOTAC)

• ✅ You can handle public speaking, planning, and people management

• ✅ You have practical skills that complement your academic qualification

Q4: Can I start working right after I get the license?
A: Yes! Once you complete the course and pass the confirmation exam, you’ll be eligible to work with travel agencies, as a freelancer, or even part-time during semester breaks.

Q5: Is this course suitable if I don’t study tourism?
A: Yes! You can come from any field — business, communication, IT, education, etc. Tourist guiding is about people skills, not just tourism knowledge. We train you from the ground up.

Q1: I have SPM – how do I know if I qualify for the Tourist Guide Course?
A: To qualify under MOTAC’s academic entry requirements, you must meet the following:

• ✅ Pass at least 6 subjects

• ✅ Must include a pass in Bahasa Melayu (BM)

• ✅ For SPM Year 2013 and later, you must also pass Sejarah (History)

Q2: What counts as a “pass” in SPM?
A: According to MOTAC, the following grades are accepted as a pass:

• Alphabetical Grades: A, B, C, D, E

• Numerical Grades: 1, 2, 3, 4, 5, 6, 7, 8
  ❌ Grade 9 or “Gagal” is not considered a pass.

Q3: What if I took SPM before 2013? Do I still need to pass Sejarah?
A: No. The requirement to pass Sejarah only applies to SPM Year 2013 and later.
If your SPM is from 2012 or earlier, you only need 6 passes including BM.

Q4: I don’t have SPM at all – can I still apply?
A: ✅ Yes! If you don’t have SPM, but you have completed SKM Level 3 (Sijil Kemahiran Malaysia) in any course, you are also eligible to apply.

Q5: I’m still not sure if I qualify. Can someone check for me by email?
A: Of course! Just email celine@git.edu.my a clear photo or scan of your SPM results (or SKM certificate), and we’ll help you verify eligibility before you register.

Q6: I’m still not sure if I qualify. Can someone check for me by WhatsApp?
A: Of course! Just WhatsApp us +60169188881 a clear photo or scan of your SPM results (or SKM certificate), and we’ll help you verify eligibility before you register.

Q1: What kind of knowledge and skills will I gain from this course?
A: The course is designed to equip you with a strong foundation in tourism knowledge and real-world guiding skills, including:

📖 Knowledge Areas:

• Malaysian history, culture, and government system

• Local laws and tourism regulations

• Geography, nature, and tourism products

• Environmental and cultural awareness

• Festivals, cuisine, and tourism events

🛠️ Practical Skills:

• Public speaking & tour commentary delivery

• Itinerary planning and logistics handling

• Crisis and emergency response during tours

• Customer service and conflict resolution

• Handling tourist arrival, departure, and post-tour reporting

Q2: What are the specific modules included in the course?
A: You’ll go through over 20 practical modules, including:

1. Tour assignment and reconfirmation

2. Tourist arrival & departure handling

3. Delivering live tour commentaries

4. Malaysian geography, industries & destinations

5. Transportation and communication systems

6. Handling tourist safety, emergencies, and health

7. Post-tour reporting and optional tour execution

8. Culture, festivals, food, and more!

Q3: What certification will I receive after completing the course?
A: You’ll be awarded:

• 🎓 Certificate in Tourist Guide Level 3 (HT-023-3:2012)

• 🪪 Official Tourist Guide License by MOTAC

• 📜 Recognised SKM (Sijil Kemahiran Malaysia) Level 3 by the Department of Skills Development (JPK)

Q4: Will this course prepare me for real tourism jobs?
A: Yes! The course is highly practical, preparing you to work as a licensed tourist guide or even as a freelance tour leader. You’ll develop skills to lead, inspire, and engage tourists, while gaining valuable insights into Malaysia’s tourism landscape.

Q1: I’ve lost or damaged my original SPM certificate. Can I still apply for the Tourist Guide Course?
A: ✅ Yes, you can — but you’ll need to request an official replacement from the Lembaga Peperiksaan Malaysia (Malaysian Examinations Syndicate) before enrollment.

Q2: How do I get a replacement SPM certificate?
A: Follow these steps via the official online portal e-Lembaga Peperiksaan (e-LP):

🔗 Step-by-Step Guide:

1. Visit the Portal:
   👉 https://elp.moe.gov.my

2. Create an Account or Log In:

   • Click “Daftar Akaun” if you’re a new user

   • Fill in your details and verify your email

3. Start a Replacement Application:

   • Go to Perkhidmatan > Salinan Keputusan

   • Click the “+” button to begin

4. Select Exam Type & Year:

   • Choose SPM and your exam year

5. Fill in Contact Info:

   • Provide your current address, phone, and email

6. Choose Delivery Method:

   • Self-collection (Putrajaya)

   • Or postal delivery (RM10 additional)

7. Make Payment:

   • RM30.00 for replacement

   • +RM10.00 if mailed (POS LAJU)

   • Pay online through the portal

8. Submit & Confirm:

   • Double-check details and submit

   • You’ll receive confirmation upon success

9. Processing Time:

   • After 1994: Processed within 1 hour

   • Before 1994: Takes up to 7 working days

10. Collect or Receive Certificate:

• Collect from Putrajaya or wait for delivery to your address

Q3: Can GIT Academy help if I need guidance during this process?
A: Yes! We’re happy to assist you if you need help navigating the portal or checking your eligibility once you’ve received your replacement.

• JPK (Jabatan Pembangunan Kemahiran)
  Accredited training provider for Sijil Kemahiran Malaysia (SKM Level 3)
  🔗 View JPK Certificate of Accreditation

• MOTAC (Ministry of Tourism, Arts and Culture)
  Licensed by MOTAC to conduct official Tourist Guide Courses
  🔗 View MOTAC License

• PTPK (Perbadanan Tabung Pembangunan Kemahiran)
  Approved for government study loans under PTPK
  🔗 View PTPK Approval Letter

Q2: Why choose GIT Academy?

• 🏆 20+ years of proven training excellence

• 🧭 One of Malaysia’s longest-standing tourism academies

• 🧑‍🏫 Experienced, industry-certified trainers

• 💼 Strong alumni network and agency partnerships

• 📍 Campuses in Kuala Lumpur & Kuantan, plus online learning nationwide

We’re here to help you get started:

Celine Ong
📞 +603-2141 4501
📱+6016-9188 881
📧 celine@git.edu.my
🌐 https://git.edu.my/
📍 Pudu, Kuala Lumpur | Kuantan Branch